FAQS2025-10-09T11:42:48+00:00

FAQs

Please find below some common questions but if you have anything in particular you would like to ask us, please get in touch!

How do you light smokeless coal?2025-07-22T13:47:09+00:00
  1. Place one or two firelighters on your fire grate or in your stove.
  2. Stack a generous amount of kindling on top, leaving a gap near each firelighter.
  3. Evenly place smokeless coal briquettes over the kindling.
  4. Light the firelighters using a long match or taper through the front gaps.
  5. Allow the fire to establish before adjusting airflow for optimal burn.
How do you use smokeless coal in a multi-fuel stove?2025-07-22T13:46:16+00:00

Smokeless coal is versatile and long-lasting. You can use it to establish a strong base of heat, top up the fire during the day to maintain warmth, or add it late at night to keep embers glowing until morning.

What is smokeless coal?2025-07-22T13:45:29+00:00

Smokeless coal is usually made from anthracite, a high-carbon, low-smoke fuel. It is often formed into briquettes and provides strong, consistent heat with minimal emissions—ideal for use in smoke-controlled areas.

How should logs be stored for a wood-burning stove?2025-07-22T13:42:24+00:00

Store logs in a covered, well-ventilated area. Positioning your log store in a naturally sheltered spot is ideal. Keep it reasonably close to your home for convenient access, especially during cold or wet weather.

How long should logs be seasoned before burning?2025-07-22T13:41:41+00:00

Freshly cut (green) wood typically requires at least 12 months of seasoning. This allows the logs to naturally dry and weather over a full seasonal cycle, making them suitable for burning.

How long do kiln-dried logs burn?2025-07-22T13:40:48+00:00

Burn time depends on several factors including the size of the log, the size and design of your stove or fireplace, and how long the fire has been burning. However, well-dried wood—whether air-seasoned or kiln-dried—offers optimal energy-to-heat efficiency, which is key for maximizing the performance of your stove or fire.

How long do hardwood logs burn?2025-07-22T13:39:56+00:00

Hardwood logs generally burn longer than softwood logs. They also provide a more consistent heat output, making them ideal for controlled, efficient heating.

Are Ash, Birch, Oak, and Pine good for burning?2025-07-22T13:38:28+00:00

Yes, with proper preparation:

  • Ash and Birch: Excellent for burning when properly seasoned or kiln dried.
  • Oak: Burns very well but takes significantly longer to dry thoroughly.
  • Pine: Burns efficiently when dry, though it contains more sap. This can lead to creosote buildup in chimneys if the flue is not cleaned regularly.
How long do heat logs burn?2025-07-22T13:35:36+00:00

High-quality heat logs can burn for up to 45 minutes. They are a convenient and eco-friendly addition to your log fire, typically made from compressed waste wood and sawdust.

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